Hertz Mission

We are a leading company in car rental services that offers recent models at reasonable and fair prices, providing at the same time agile transportation solutions customized to the customer needs.

Our commitment is to provide our customers with a personalized and kind service so their needs are fulfilled and they are free to move around safely and comfortably.

Hertz Vision

Our vision is to remain the leading car-rental company, always with innovative ideas:

• Capturing a bigger market share of the national and international market as a result of our perseverance, new openings and the relentless improvement of our work processes.
  
  
• Renovating our work philosophy according to the contemporary administrative paradigms.

Hertz Values

Our corporation and the relationship with our customers and employees are based on some of the most important values:

• Respect: Value understood as the respect for the criteria and treatment, in all of the company’s departments, and at all administrative levels, of all human resources participating in the different working circumstances that will be reflected in the respectful treatment of external customers.
  
  
• Humbleness: Value that refers to the ability of all members of the organization to accept mistakes, keeping the company’s interests before their own, accepting points of view different than their own and taking them to practice to improve performance, thus attaining the vision of the organization.
  
  
• Service: refers to the kind customer service, both internal and external, and the collaboration among, colleagues to expedite the various operating processes that will be reflected in our exceptional customer service.
  
  
• Innovation: Value that contemplates the initiative at different organization levels to come up with new ideas, concepts, ways to do things and put in practice your imagination, resulting in the optimal systematic operation of the company in general all its systems and subsystems.